Certus Medical Management is a practice management and consulting firm that handles the business side of healthcare delivery for physicians and medical groups across Oklahoma City and the surrounding region. Rather than focusing on patient care directly, the firm manages revenue cycle operations, billing, credentialing, compliance, and strategic planning for independent and small-to-mid-sized medical practices that lack in-house administrative infrastructure.
The firm functions as an outsourced administrative backbone for medical practices. Providers contract with Certus to handle claim submission, insurance verification, patient billing, accounts receivable follow-up, medical coding review, and payer credentialing. The work is transactional and recurring; the goal is to reduce the administrative burden that pulls physicians away from patient care while recovering revenue that practices often leave on the table through inefficient billing processes. This model suits practices too small to justify full-time billing staff but too large to manage claims manually.
Certus operates on a percentage-of-collections model, meaning the firm takes a percentage of money actually collected from insurance and patient payments. This arrangement aligns incentive: the company earns more when it recovers more. Engagement percentages typically range from 5 to 8 percent of collections, though the exact figure depends on practice specialty, claim volume, and complexity. A five-person orthopedic practice collecting $1.2 million annually might pay Certus $60,000 to $96,000 per year; a smaller primary care practice collecting $400,000 might pay $20,000 to $32,000. Some firms in the market also charge flat monthly fees or hybrid models combining a base fee plus performance incentive. Verify current rates directly, as fee structures shift when market competition or operational costs change.
The firm also offers à la carte services: practices can contract for coding review alone, credentialing support only, or revenue cycle audit to identify leak points before committing to full outsourcing. This flexibility allows a practice to test the relationship on a limited scope before signing a comprehensive contract.
Oklahoma City has several practice management competitors. Administrators Inc., a larger regional firm based in the city, serves 40+ practices across multiple specialties and offers more robust technology infrastructure and staffing, though their percentage-of-collections model runs slightly higher (typically 6 to 9 percent). For very small practices or solo physicians, contracting with a national billing service like Athena or NextGen directly can be cheaper on paper (often 4 to 5 percent), but those vendors focus narrowly on claims and coding, leaving credentialing, compliance documentation, and strategic advisory to the practice. Some practices hire a dedicated in-house billing manager, which costs $35,000 to $50,000 annually in salary plus benefits but gives complete control and keeps revenue inside the practice; this approach works only if volume justifies full-time staffing.
Choose Certus if your practice values local responsiveness and wants a consultative partner who understands your specific payer mix and specialty workflow. Choose a national vendor if your practice is volume-heavy and wants transaction-focused cost minimization. Choose in-house hiring if you have 15+ staff and the appetite for direct HR management.
Certus is built for independent physicians, small group practices, and specialists who generate sufficient claims volume to sustain a revenue cycle but lack administrative depth. Orthopedic, cardiology, gastroenterology, and behavioral health practices are typical clients. Solo practitioners and practices with fewer than three providers often find the percentage-of-collections model acceptable because the alternative—hiring billing staff—would cost more or be underutilized.
This is not the right fit for large health systems (which operate their own revenue cycle operations), practices already using an in-house billing department, or practices with extremely simple billing (e.g., direct-pay concierge practices with minimal insurance interaction).
Initial contact usually begins with a practice audit: Certus reviews the past 12 months of claims data, payment patterns, aging receivables, and coding patterns to identify revenue recovery opportunities and estimate potential improvement. This audit is often free or low-cost and gives the practice concrete data on how much money may be stuck in denials or slow reimbursement. If the practice moves forward, onboarding includes credentialing setup (confirming the practice is listed in-network with major payers), claims system integration, staff training on any required workflows, and a transition period where Certus begins submitting claims while the practice's previous billing process winds down. Transition typically takes 4 to 8 weeks.
Certus Medical Management operates during standard business hours (verify current hours by contacting the firm directly). As a back-office operation, the company does not require patient visits; practices interact via phone, email, and a secure client portal where claims data and reporting are visible. The firm's physical location in Oklahoma City simplifies compliance with Oklahoma State Board of Health regulations and state-level insurance department coordination, which can differ from national vendors' processes. Most communication happens remotely, so location matters less than response time and reporting transparency.
Oklahoma City's healthcare market includes many independent and small-group practices that compete with larger hospital-owned systems. Practices that stay independent need operational efficiency to survive; outsourcing revenue cycle to a local firm with Oklahoma payer relationships reduces administrative overhead while preserving autonomy. Certus fills that niche directly.
