Shawnee Consulting is a managed IT services provider in Oklahoma City that handles network management, cybersecurity, and technical support for small to mid-size businesses across central Oklahoma on a subscription basis rather than hourly repair calls.
Shawnee Consulting operates as a managed IT services provider (MSP), meaning it contracts with Oklahoma City businesses for ongoing network monitoring, maintenance, and security rather than responding to emergencies one at a time. The firm serves companies with 20 to 200 employees, the segment too large for break-fix shops but too small to justify a full internal IT department. Its focus is managed services delivery over the phone, on-site, and through remote access tools, with emphasis on keeping systems running and stopping breaches before they start.
Shawnee Consulting offers three tiers of managed IT support, priced as monthly retainers. The foundation package, roughly $1,500 to $2,500 per month depending on the number of devices, covers network monitoring 24/7, basic endpoint protection, patch management, and business-hours helpdesk support. A mid-tier option adds after-hours support, backup and disaster recovery, and advanced threat monitoring for $2,500 to $4,000 monthly. The premium tier, $4,000 to $6,000 monthly, includes dedicated on-site time each week, compliance consulting (for healthcare or financial firms), and priority access to senior engineers. Many clients also pay project fees outside the retainer for network redesigns, security audits, or migration work; those typically range from $5,000 to $25,000 depending on scope. Pricing is not published online, so prospective clients should request a quote based on their device count and specific needs.
Shawnee Consulting competes with several models in Oklahoma City. Computer repair shops like those on Broadway and Robinson Avenue in Midtown focus on one-off repairs and sell time by the hour, typically $75 to $150 per hour; that model suits someone with a broken laptop or a one-time network problem but leaves ongoing security and uptime to chance. Larger regional firms based in Dallas or Tulsa offer managed services too but often impose minimum commitments and higher baseline costs; Shawnee Consulting's pricing and local presence make it a middle option. Internal IT hiring, common in larger Oklahoma City companies, requires recruiting, salary (often $60,000 to $80,000 annually in this market), and benefits; managed services let a growing firm skip that overhead until it reaches true scale. Shawnee Consulting positions itself where it charges less than hiring full-time but provides more structure than ad-hoc repair calls.
Shawnee Consulting works best for a retail, dental, legal, or accounting firm in Oklahoma City with 30 to 150 employees, steady growth, and limited IT staff. It is also appropriate for manufacturers or service businesses running specialized software that require uptime guarantees and security compliance. A solo consultant, freelancer, or very small business with only a laptop and cloud software will find the minimum retainer too expensive; they are better served by a local computer shop or a consumer antivirus plan. A large corporation (500+ employees) with already-embedded IT infrastructure and compliance demands typically needs deeper customization than an MSP retainer provides. A nonprofit with a shoestring budget may not afford even the foundation tier.
A prospective client typically starts with a phone consultation to discuss business size, current infrastructure, pain points (slow networks, past security incidents, compliance needs), and budget range. If alignment exists, Shawnee Consulting schedules an on-site discovery visit, usually 2 to 4 hours, where engineers assess devices, network topology, backups, security tools, and documentation. The firm then delivers a written proposal outlining the recommended service tier, specific deliverables (monitoring tools, backup frequency, support hours), and pricing. No contract is signed until the prospect reviews and approves; contracts are typically one or two years with 30-day termination clauses. Implementation can take 1 to 3 weeks depending on how much setup and migration work is needed before monitoring begins.
Shawnee Consulting operates offices in Oklahoma City and serves clients statewide. The main office is located in northwest Oklahoma City; parking is available on-site. Business hours are Monday through Friday, 8 a.m. to 5 p.m., for sales and normal helpdesk calls. Managed service subscribers receive after-hours emergency support depending on their tier; response times for critical outages are guaranteed at 1 to 2 hours for premium clients. Contact and current hours should be confirmed by phone or website, as service expansion or office moves could shift logistics.
Shawnee Consulting fills a practical gap in Oklahoma City's IT landscape: businesses too complex for a repair shop but too lean for in-house IT can lock in predictable monthly costs and real security without gambling on reactive troubleshooting.
