Shaddix & Son's is a licensed plumbing contractor serving Oklahoma City's residential market, handling everything from water heater replacement and drain cleaning to fixture repair and new installations. The operation runs as a two-person or small-crew outfit focused on direct customer contact rather than high-volume dispatch, which shapes both availability and the kind of work they prioritize.
The business operates as a general residential plumber, meaning they handle the full range of jobs homeowners face: toilet repairs, leaking faucets, water heater troubleshooting and replacement, drain stoppages, pipe repair, and fixture installation. They take both emergency calls and scheduled appointments. As a licensed plumber in Oklahoma, they navigate the city's plumbing code requirements and secure permits where the work demands one. Most routine repairs and replacements in Oklahoma City do not require a city permit; jobs that do—such as rerouting supply lines or replacing a main water line—depend on the scope and location of the work.
Because Shaddix & Son's operates as a smaller operation, they typically charge for service calls (often in the $75–$150 range for a diagnostic visit, depending on the work scope) and then quote labor and materials separately. Water heater replacement, one of the most common big-ticket jobs, usually runs $1,200–$2,500 installed in Oklahoma City depending on tank size and quality; confirm current pricing directly. Drain cleaning by hand or machine, a frequent call, generally falls between $150–$400 depending on the severity and location of the blockage. Like most plumbers in the city, they charge hourly labor rates for repairs, typically $85–$125 per hour; rates vary by complexity and whether the call is after-hours or weekend. For emergency service outside standard business hours, expect an additional premium. Always ask for an estimate before work begins and clarify whether the quote includes materials or is labor only.
Oklahoma City has a saturated plumbing market with options ranging from one-person operations to established franchises like Roto-Rooter and Mr. Rooter. Shaddix & Son's main distinction is personalized, direct communication and flexibility with scheduling; you are calling the owner or a trusted crew member, not a dispatch center. Larger franchise operations offer 24/7 availability and multiple crews, useful for urgent commercial properties or neighborhoods with high demand. However, they often carry higher overhead costs that show up in pricing. Independent plumbers like Shaddix & Son's typically undercut franchises by 10–20% on routine calls but may have narrower emergency availability. If you need immediate service on a Sunday morning, a franchise with on-call crews may be more reliable. If your job is a Tuesday afternoon water heater swap and you value direct communication with the person doing the work, Shaddix & Son's is a better fit.
Shaddix & Son's works best for homeowners in Oklahoma City who have advance notice of a plumbing need (a leaking water heater, slow drain, fixture replacement) and can book within their typical turnaround window. They suit customers who prefer talking to the actual plumber rather than a call center and who want clarity on what the work will cost before the job starts. They do not suit someone who needs an emergency plumber at 2 a.m. on a holiday; availability is limited by crew size, and you may wait longer than a larger outfit can accommodate. They also do not suit commercial properties requiring multiple simultaneous crews or highly complex new construction work.
Call to describe the problem. The plumber will either provide guidance over the phone (for simple issues like running a plunger) or schedule a service call at a time that works for both parties. On arrival, they inspect the issue, test or diagnose if needed, explain what is wrong, and give a written or verbal estimate before proceeding. This transparency is standard in the trade but not always executed clearly by every plumber; Shaddix & Son's reputation rests on getting it right the first time and keeping communication straightforward.
Operating hours and availability fluctuate seasonally; winter brings higher demand for water heater work, and summer sees more drain issues tied to heavy water use. Contact them directly to confirm current hours and whether they can fit your job into the schedule. They operate primarily in the Oklahoma City metro area and do not service distant suburbs or rural areas far outside the city limits. Parking at a residential job is typically on-street or at the curb; no special access is needed.
Shaddix & Son's fills a middle ground in Oklahoma City's plumbing market for homeowners who need reliable work without the call-center experience or premium franchise pricing.
