Mr. Appliance is a locally owned appliance repair company that handles washers, dryers, refrigerators, dishwashers, and ranges across Oklahoma City and surrounding areas, with same-day service available for most urgent calls and a flat-rate diagnostic fee model that reduces surprise charges.
Mr. Appliance operates as an independent repair service rather than a manufacturer-authorized center, which means it services major brands (Whirlpool, LG, Samsung, GE, Maytag, Frigidaire) but does not work exclusively for one maker. The business runs from a central dispatch model, meaning technicians travel to your home; there is no walk-in location. Service territory covers Oklahoma City proper and extends to suburbs including Edmond, Norman, and Midwest City.
The company charges a flat diagnostic fee of $89.95 (current as of early 2025; confirm when scheduling) for the service call and initial inspection. If you proceed with repairs after diagnosis, that fee is credited toward the final bill. Labor rates run $89.95 per hour for standard repairs, with most common jobs (refrigerator compressor, washer drain pump, dryer heating element) typically completed in one to two hours.
Parts are quoted separately once the problem is identified. A new drain pump for a washer, for example, might cost $150 to $250 depending on the model; a compressor replacement on a refrigerator could exceed $400. The company does not charge trip fees beyond the diagnostic charge, making it economical for jobs in outer parts of the service area.
Same-day availability depends on call volume; morning calls typically receive same-day slots, while late afternoon requests may be scheduled for the next day. Evening and weekend service is available at standard rates with no additional premium.
Anderson Appliance, another independent repair shop in Oklahoma City, operates similarly but charges $79.95 for diagnostics. However, Anderson does not credit the diagnostic fee toward repairs if you decline service, making Mr. Appliance's approach more transparent for customers who are uncertain about cost. Anderson does maintain a small parts inventory at its shop location, which can reduce turnaround if you need a common part immediately, though this advantage matters mainly for customers willing to drop off and pick up appliances.
Sears Home Services still handles appliance repair across Oklahoma City through a national platform, with diagnostic fees of $99.99. Sears covers slightly more brands through its national network but typically has longer scheduling windows (3 to 5 business days rather than same-day options) and contract terms that favor extended warranty sales.
Choose Mr. Appliance if you need same-day service, live in central Oklahoma City or near suburbs, and want a local business where the diagnostic fee is fully credited. Choose Anderson if you want a marginally lower diagnostic fee and do not mind waiting, or if you need a part the same day and prefer to handle pickup yourself. Choose Sears only if your appliance is under a service contract or if you are interested in adding extended coverage.
Mr. Appliance works well for homeowners with broken appliances who cannot wait several days, renters who need quick resolution before landlord communication escalates, and anyone who values knowing the exact diagnostic cost upfront. The flat-rate diagnostic model suits people who are anxious about hidden fees.
It does not suit customers outside the Oklahoma City metro area; service radius does not extend to towns like Guthrie or Pauls Valley. It is also less ideal if you need emergency service at 2 a.m.; the company operates during business hours (Monday through Friday, 8 a.m. to 5 p.m., Saturday 9 a.m. to 4 p.m., closed Sunday). If you have multiple old appliances and prefer to replace rather than repair, this service is not relevant.
Call or schedule online at least one day ahead unless same-day slots are available. Provide the appliance brand, model number (usually on a sticker inside the unit), and a brief description of the problem. A technician arrives during the scheduled window with basic tools and common replacement parts for high-failure items like door seals, thermostats, and inlet valves.
The diagnostic takes 20 to 45 minutes depending on problem complexity. The technician explains what is broken, shows you the faulty part if applicable, and provides a written quote for parts and labor. You can approve repair, decline and pay the diagnostic fee, or ask for time to decide. If you approve, repair usually happens the same visit; if parts must be ordered, a return appointment is scheduled.
Mr. Appliance operates Monday through Friday, 8 a.m. to 5 p.m., and Saturday 9 a.m. to 4 p.m. (verify hours by phone before scheduling, as seasonal staffing can affect availability in winter). Sunday service is not available.
No parking is required on your end; technicians arrive in a service van clearly marked with the company name. You need access to your appliance, a working water connection and electrical outlet if relevant, and space for the technician to work safely (usually 2 to 3 feet of clearance around the unit).
Mr. Appliance fills a genuine need in Oklahoma City for homeowners who cannot afford downtime on a washer during the school year or a refrigerator in summer, and its transparent diagnostic fee eliminates the predatory estimate-fishing that plagues some regional repair markets.
