Bob Moore Chrysler Dodge Jeep Ram in Oklahoma City: Dealership Service for Mopar Owners
Bob Moore Chrysler Dodge Jeep Ram operates as a new-vehicle dealership and factory-authorized service center on Oklahoma City's north side, handling both warranty work and out-of-warranty repair for Chrysler, Dodge, Jeep, and Ram vehicles. The service department is staffed by ASE-certified technicians trained on Mopar systems and holds direct access to OEM parts inventory, which matters when turnaround time or part availability becomes critical for owners of these brands.
What the Service Department Actually Does
The service bay handles routine maintenance (oil changes, filter replacements, fluid flushes), suspension and brake work, transmission service, engine diagnostics, and collision repair referrals. Technicians can perform recalls and TSBs (technical service bulletins) specific to Mopar platforms. The dealership also offers tire sales and mounting through an in-house tire center, though you are not required to buy tires there to use other services.
Labor Rates and Diagnostic Approach
Dealership labor rates in Oklahoma City typically run between $110 and $150 per hour, and Bob Moore's falls within that range, though you should confirm the current rate when calling. Diagnostic work is charged separately; expect $100 to $150 for engine or transmission diagnostics depending on complexity. If you authorize repair after diagnosis, that fee often applies toward the repair cost. Warranty repairs carry no diagnostic charge under factory coverage, but out-of-warranty diagnostics are non-negotiable, which is standard practice across Oklahoma City Mopar dealers.
How It Compares to Independent Shops and Other Dealerships
An independent shop like Firestone or Valvoline in Oklahoma City typically charges $80 to $120 per labor hour and may not charge a separate diagnostic fee for basic issues, making them less expensive for routine maintenance. However, they cannot perform manufacturer recalls or access Mopar-specific software without paying licensing fees, and parts sourcing for less common Mopar components takes longer. A second Chrysler-Dodge-Jeep-Ram dealership, Lemons Chrysler Dodge Jeep Ram, also operates in the metro area with comparable labor rates and OEM-parts access; the choice between the two usually comes down to location and service-department scheduling.
Choose Bob Moore if you own a Chrysler, Dodge, Jeep, or Ram and want factory-backed diagnostics, warranty work, or need a recall performed on-site. Choose an independent shop if you drive out of warranty and want lower hourly rates for oil changes or brake pads. Choose a Mopar dealership over a general shop if your vehicle has unusual symptoms or requires software updates tied to recalls.
Who This Suits and Who It Does Not
Owners with warranty coverage, vehicles still under seven years old, or trucks and Jeeps with complex electrical or software issues are the right fit. Owners driving 10-year-old vehicles out of warranty and only needing an oil change may find the labor rates unnecessarily high compared to a quick-service chain. Owners without Chrysler, Dodge, Jeep, or Ram vehicles will find no service here.
What to Expect on Your First Visit
Call ahead to schedule an appointment; walk-ins are accepted but wait times can stretch past an hour during peak seasons (September through November and March through April in Oklahoma City). Bring your keys, registration, and insurance card. At check-in, describe the issue in detail; a service advisor will create a work order and give you a timeline estimate. You can wait in the customer lounge or leave the vehicle. The shop will call or text when diagnostics are complete and ready to discuss findings. Repairs do not proceed without your written or verbal approval.
Hours, Location, and Parking
Bob Moore Chrysler Dodge Jeep Ram operates Monday through Saturday, with service hours typically 7:00 a.m. to 6:00 p.m. Monday through Friday and 8:00 a.m. to 3:00 p.m. Saturday. Sunday hours are closed. The dealership lot has free customer parking; the service entrance is clearly marked from the main lot. Verify current hours by phone, as seasonal adjustments sometimes occur.
Bob Moore holds a dominant market share for Mopar service in Oklahoma City and justifies that position through same-day recalls, OEM-parts availability, and technician training that independent shops cannot match at those brands.
