Bob Moore Auto Group in Oklahoma City: Multi-Brand Dealership with Full-Service Repair
Bob Moore Auto Group operates as Oklahoma City's largest independently owned automotive dealership, representing Ford, Hyundai, Kia, and Chrysler-Dodge-Jeep-Ram across four separate locations. The group's service departments handle everything from routine maintenance to major repairs, supported by ASE-certified technicians and equipped to service vehicles across all represented brands plus most domestic and import makes.
What Bob Moore Auto Group Actually Is
Bob Moore is a multi-franchise operation headquartered in Oklahoma City since 1981, with dealerships on Reno Avenue (Ford), N.W. 23rd Street (Hyundai-Kia), and Airport Road (Chrysler-Dodge-Jeep-Ram). Each location includes a full-service repair department separate from the new and used car sales floors. The group sells both new inventory and used vehicles, and its service bays accept work from customers who purchased elsewhere. This setup distinguishes Bob Moore from single-brand dealers like Lerner Toyota or Crest Nissan, which concentrate on one manufacturer; the multi-brand structure means one customer base can access repair expertise across Ford, Hyundai, Kia, and Dodge-Jeep-Ram vehicles in-house.
Services and Repair Pricing
Service departments at Bob Moore locations handle diagnostic work, scheduled maintenance, collision and mechanical repairs, tire service, and battery replacement. Labor rates run approximately $95 to $120 per hour depending on the location and service type, with diagnostic fees typically $85 to $120 (verify current rates by phone). Oil changes range from $40 to $60; brake pad replacement runs $150 to $400 per axle depending on vehicle and part quality; transmission fluid service costs $150 to $300. Tire rotation and balance runs $60 to $100 for four wheels.
The group uses OEM parts for warranty work and offers both OEM and aftermarket options for out-of-warranty repairs. Customers can request specific part grades when booking, which affects final cost. No appointment is strictly required for simple services like oil changes, though appointments guarantee shorter wait times during peak hours. Schedule appointments online through each dealership's website or by phone.
How Bob Moore Compares to Other Oklahoma City Repair Options
Bob Moore's advantage lies in multi-brand capability and the breadth of a large group operation: customers with a Ford sedan and a Jeep SUV can use the same service department for both. Crest Nissan and Lerner Toyota, by contrast, limit repair to their respective brands, making them better only if you own exclusively within that ecosystem. Firestone and Valvoline shops throughout Oklahoma City offer lower labor rates (typically $75 to $95 per hour) and faster turnaround for routine maintenance but lack dealership-specific diagnostic tools and OEM parts access; choose these for budget-friendly tire work and oil changes if you have no warranty concerns. Firestone locations also lack the brand expertise for complex electrical or transmission diagnostics.
For owners of vehicles outside Bob Moore's brand roster (Honda, Mazda, Subaru, Chevrolet, GMC), independent shops like Automotive Specialists on Meridian Avenue provide ASE-certified service at rates comparable to or slightly below dealership labor. Bob Moore's strength is warranty coverage and parts compatibility for Ford, Hyundai, Kia, and Chrysler-Dodge-Jeep-Ram owners; its weakness is convenience if you drive a non-represented brand.
Who It Suits and Who It Does Not
Bob Moore works best for owners of Ford, Hyundai, Kia, and Dodge-Jeep-Ram vehicles under or near warranty, because dealership service preserves coverage and uses OEM parts with full traceability. Drivers who value same-shop convenience across multiple brands benefit from the four-location network. Those seeking budget maintenance on out-of-warranty vehicles should consider independent shops or quick-service chains, which charge less per labor hour without sacrificing quality. Owners of Honda, Toyota, Mazda, Chevrolet, or other non-represented brands will waste time at Bob Moore and should go directly to a brand-specific dealer or trusted independent shop.
What the First Visit Involves
Call ahead or use the dealership website to schedule an appointment with the service department; walk-ins are accepted but may face waits of 30 minutes to 2 hours during business hours. At check-in, provide your vehicle key and describe the issue or service needed. The service advisor will confirm the work scope and provide a time estimate. For diagnostics, expect 1 to 2 hours for simple issues (battery, brake pads) and 2 to 4 hours for complex problems (transmission, electrical). You can wait in the customer lounge or request a loaner vehicle if available (availability varies by location and appointment type; confirm when booking). Service reminders are sent via email or text after each visit.
Hours, Parking, and Logistics
Service departments typically open 7:00 a.m. and close between 5:00 p.m. and 6:00 p.m. on weekdays, with Saturday hours from 8:00 a.m. to 2:00 p.m. at most locations; closed Sundays. Verify exact hours for your specific location by phone, as service hours vary slightly across the four dealerships. Free parking is available at each location in dedicated service customer spaces. All four Bob Moore locations are in accessible areas: the Reno Avenue Ford store is near downtown, N.W. 23rd Street is in the northwest corridor, and the Airport Road location sits near Will Rogers World Airport.
Bob Moore's scale and multi-brand reach make it the most practical choice in Oklahoma City for owners of its represented brands who value warranty protection and one-stop service across multiple vehicles. For owners of other makes or budget-conscious drivers, the convenience trades off against higher labor rates.
